Tuesday, July 8, 2014

Process And Monitor Evet Registrations (Unit 5): Knowledge Of Events

Integrate knowledge of: 

- event programs and costs
- format for reports and documents 
- information required by event managers to monitor attendance numbers and deliver events

List 4 ways you can take action to address attendee issues – think about if you were running an event that required 500 participants and 1 month out you only had 200 what could you do to increase your numbers?

  1. Advertise through the media (Newspaper, TV) 
  2. Use Social media and share exclusive photos
  3. Ask someone influential to mention the event 
  4. Online campaign
  5.  You could also hand out some free tickets to get the event out there. 

 Organisation: Sydney Film Festival

“Festivals are about people seeing as many films as they can so you have to keep prices low,” said Sydney Film Festival (SFF) chief executive Leigh Small about the sensitivities around ticket pricing (SBS.com.au). 



 According to SBS.com.au the SFF approximately costs around 5 million a year to run due to the costs of prizes, flying in stars, hire and event set up. The festival's program relies on securing films people will be interested to watch and ones that feature high profile actors also helps. There are also government incentives and sponsors who help contribute to the film festival's budget. This means it would hard for events to just be suddenly cancelled because there is money coming from various areas but if there are numbers the screenings could moved to smaller venues.


Explain how the registration process effects an event program (inclusions and the cost of running an event )
– think about if you were not able to show a top rating film that you had advertised,
-  what impact would this have on the festival, include in your discussion about the program, would any changes need to be made. 

As a film festival there are several things that may effect attendance numbers and the registration process. First of all, to run the SFF a quality list of film contacts are needed to get directors and film makers with promise to deliver short films people are going to want to see. If you did promise a top-rated film but were not able to get your hands on it, you would have to reach out and find a suitable film to replace it. This would mean possible online campaign and getting volunteers to do some research. Then you would have to possibly change around the program of films shown and spend time spreading the word of the new film. Another change to help, could be for the film submission time to be expanded for more talent to hand in submissions. You may need to spend money advertising for the film festival and for the pre-events such as the opening night gala. 

Changes to the film festival can have both a negative and positive effect on the event. You have to take into consideration that people may have specific films in mind they want to see and if you can't offer it, they may not buy tickets to this year's festival. While there's a chance the extra advertising and creating more awareness of the event could attract more attendees. Just think... social media is a useful tool that can be used to interact with followers and update them with latest information.



For your specific organisation, list 5 customer documents you would issue an event attendee based on their registration information.
- invoice
- receipt
- confirmation letter

- event info
- event program


Process and Monitor event registrations with speed and efficiency and within event deadlines. 

Provide 2 examples of when you have completed an event registration with speed and efficiency and within event deadlines. 

 - buying concert tickets on time at a booth
 - buying movie tickets for a movie premiere





Wednesday, July 2, 2014

Process And Monitor Event Registrations (Unit 5): Financial Admin And Documents

Issue financial administration and event attendance documents for multiple and diverse customers.

List 3 ways to update the financial status of your registration for 3 different types of customers.
- Deposit (For a customer staying at a hotel)
- Amounts own (For customers booking a trip)
- Who has paid (can determine seating arrangements for a charity ball)

Generate accurate registration reports and proactively identify and report on attendance problems. 

Identify 3 ways you can breakdown an attendee report. 
- Sessions Booked 

- Attendee/event information
- Ticket type and payment

List 4 reports you can generate from your attendee list.
- Transport and logistics
- Accounting
- Operations
- Security



Process And Monitor Event Registrations (Unit 5): Registration Requirements, Methiods and People

Accurately process and administer registrations through to finalisation for multiple events.

List a minimum of 10 requirements (customer information) you will need to accurately process registrations. (E.g. contact details). 



- Phone number
- Email
- Postal Address
- Full Name
- Title
- Method of payment
- Card details
- Booking number
- Seating arrangements
- Accommodation

List 4 events at which you would be required to administer registrations.


1. Expos

2. Conferences

3. Concert Tickets

4. Theater Tickets


List 4 different types of customers that would attend these 4 events and explain different methods of administering the registration process.

1. People interested in certain areas such as weddings, gardening, food, gaming and comic books. You have to buy the tickets usually via the expo's website.

2. For business and companies. You can book over the phone or through booking site.

3. Concerts is aimed for those who love music and is for all ages. To register for tickets, you have online register system like ticketek and ticket master.

4. The theater is aimed for those who appreciate musicals and the arts. Tickets to these events are also registered the same way as concert tickets and there is also ticket booths.


Research 2 software programs used to process and monitor event registrations and create a login to provide evidence. 

1. iVvy Events
Name: Jessica Tisdell
PW: events2014

2. Event Ark
Name: Jesskah17
PW: JTevents27

Operate An Online Info System (Unit 4): Retrieval Activities And Deadlines

Complete information retrieval activities within commercial time constraints and deadlines determined by the customer or the organisation. 

Give an example of when you have completed a task or activity within a commercial time constraint in the workplace. 

Booking movie tickets for writers reviewing and writing articles for our website.