Use Business Tech (Unit 2): Access, retrieval & Storage

Provide examples of the following:
Via Youtube.com

- How to correctly identify and open files. 

- Legal and organisational policies, guidelines and requirements including back-up, virus protection, file naming and storage conventions. 

Back up files onto an external hard drive:


Virus Protection:


Change File names:


- How to locate data in a computer. 


- How to log-on a computer. 


- How to follow manufacturers guidelines for equipment use. 

Laptop Ergnomics:

 
- Follow OHS polices, procedures and programs. 

- How to save and close files on a computer. 


- How to store data appropriately in directories, sib-directories, CD ROM's, hard drives and back-up systems. 
Backing up data:

  

Directories:

  

- Understands basic technical terminology in relation to reading help files and manuals.

Use Business Tech (unit 2): Basic Maintenance

Provide 3 examples of routine maintenance procedures. 

 1. Sending in product reports to the companies to inform them of any faults that you may have.

 2. Inhouse cleaning
 3. Checking on equipment regularly

Provide 5 examples of how basic maintenance can enhance office equipment.

1. By identifying any faults you can prevent more issues and keep the equipment in-check.

2. Troubleshooting; you can keep up to date with any programs when you check for problems. (Sometimes technical problems occur when you ignore updates).

3. Keeping your office organised and clean to avoid any hazards or damage to equipment. This means enhancing the usage and your work space.

4. Checking power or electrical connects can help prevent further damage to wiring or worse, cause the electronic to stop working completely.

5. Up date your personal knowledge about the equipment and your skills. This will help make sure your equipment is being used appropriately and provide better quality.

Use Business Tech (Unit 2): Key Provisions & Ethical Principles

Provide 2 examples of key provisions of relevant legislation from any levels of government (state and federal) that may affect aspects of business operations in relation to assigned tasks.



Provide 3 examples of ethical principles that may affect aspects of business operations in relation to assigned tasks.

Sources:

http://www.deir.qld.gov.au/workplace/law/whslaws/legislation/index.htm#whsact

Use Business Technology (Unit 2): Appropriate Technology

Selection and application of appropriate equipment and software applications in relation to assigned tasks.

Provide evidence of how to use, appropriate technology, equipment and  software packages in relation to assigned tasks;
- Laptops and PC's
- Digital Camera's
- Printers and Photocopiers
- Emails
- Internet
- Word Processing
- Spreadsheets
- Data bases
- Accounting or Presentation packages


Evidence on my Scoop it! Account click here. 

Access Information on Events (Unit 1): Main Roles And Interrelationships Of Sectors

Demonstrate knowledge of the event industry, including major roles, functions and interrelationships of sectors.

List and explain the main roles and functions of the various industry sectors (including crossover sectors such as tourism, hospitality, entertainment, culture and sport) and how each sector interrelates with each other. Provide 1 example.

Example: http://www.specialolympics.com.au/ourwork/competition

Access Information on Events (Unit 1): Emerging Technology And Sharing Information

Using current and emerging technology in the events industry, discuss and demonstrate how this technology can improve workplace practices. Provide 1 current example.

List 2 ways you can share information with your team members.

- Email
- Social Media (Facebook, Twitter)


Sources:

https://play.google.com/store/apps/details?id=com.amitech.allevents

Access Information on Events (Unit 1): Key Laws

Research the following key laws and ethical issues relevant to the events industry. 

- Environmental Protection
Environment Protection and Biodiversity Conservation Act 1999
 The Protection of Environment Operations Act (PEO Act) 1997
Australian Heritage Council Act 2003
 Illegal Waste Disposal Act 2013

 Issues: Noise, Waste management and damage to land.

- Local and community protection 
  Community Services (Complaints, Reviews and Monitoring) Act 1993 
 Copyright Act 1968

 Personal Property Securities Act 2009

 Issues:following conducts, getting approval, copyright, complaints and security.

- Consumer Protection
 Competition and Consumer Act 2010

National Consumer Credit Protection Act 2009

 

Corporations Act 2001

 Issues: Misleading information, refunds and taxation. 

- EEO Law
Fair Work Act 2009
Australian Human Rights Commission Act 1986
Convention Concerning Discrimination in Respect of Employment and Occupation
 Racial Discrimination Act 1975
 Age Discrimination Act 2004
 The Universal Declaration of Human Rights 1948

 Issues: Work hours, minimum wages, discrimination, harassment and not getting entitlements.


Provide 1 example of how you can apply these issues to an event for each above. 
1. Festivals > those involved would have to prevent any real harm to the area and contain the noise.
2. VIP events > Security would be needed to protect those attending and maintain a limited entry.
3. Major Exhibitions>that sell or provide goods for the general public.
4. Personal events (Wedding functions and birthdays) > Hired staff should be paid appropriately and treated equally. 

Provide 1 example of of how you can manage environmental and social sustainability when operating an event. 

By following environmental polices, we take into account things like water quality, air pollution, motor or music noise and contaminated land. By pre-planning a head of an event, we can assess our chosen locations and determine whether it is fit to hold the event. This may include on-site visits, a safety checklist (if needed) and even educating the team on how to be environmentally/socially sustainable.

Sources: 
www.comlaw.gov.au
http://www.events.nsw.gov.au/event-starter-guide/
http://www.environment.gov.au/topics/about-us/legislation
http://australia.gov.au/topics/australian-facts-and-figures/law-and-legislation

Access Information on Events (Unit 1): Quality Assurance

 Quality Assurance sets a bench mark for all employees and employers to follow.

 

List 3 quality assurance processes in relation to the events industry.

- Licenses/Certificates (RSA, RCA,supervisor)

- Codes Of Conduct (Confidentiality, following current legislation)

- Accreditation schemes

Access Information on Events (Unit 1): Enhancing The Quality Of Work

Using these 5 sources (above), demonstrate how this information can enhance the quality of work performed in the events industry. Provide 2 examples. 


1. Books/Magazines 
               - Keeping track of the latest trends, so you aware!
               - Interviews and feature stories on upcoming events and professionals in the industry.
               - Collecting useful resources and references.

Examples:

2. Internet (Websites/Blogs)
               - Staying updated 24/7 for the latest news.
               - Sharing opinions and getting advice via blogs.
               - Formal websites run by government organisations and well-known events groups can assist with information on legal and codes of conduct.

Examples: 

Event Management Blog

Event Birdie Blog

 

3. Event courses/seminars
               - These courses help guide you in the right direction for your events management  career.
               - Help you gain contacts who can assist with your work.
               - Make you aware and teach you new things about the industry. 

Examples: 

-  Australian Centre for Event Management (UTS) which offers courses, seminars, undergrad and postgrad programs. Providing the latest research on events and assisting with work experience.


-Bachelor of Business


4. Work Colleagues 
               - Assisting each other and giving advice.
               - Discussion.

Examples:

                 - Collaboration between colleagues to communicate ideas.
                 - Team meetings. 

5. Personal Observation 

                 - Research.

                 - Attending other events such as functions.

Examples: 

                - Surveys and taking notes. 

                - Photography and keeping records.

All these examples assist the quality of work when it comes to event management.

Access Information on Events (Unit 1): Stages Of Event Management

1. Concept: Preliminary planning & Event approval
The importance of this stage is for ideas to be discussed, set goals and come up with an overall vision for the event. Then you'll have to gain approval for the event to go ahead.

2. Venue scouting & budgeting
The importance of this stage is to be realistic about your economic situation and develop a budget that you can stick to. By knowing how much money you have to use, it can help build a price range for venues you can afford and the tools/products to execute your plan.

3. Program planning, talent selection & recruiting
 The importance of this stage is to lock-in some key speakers or performers as part of the entertainment for event. This can also help with attracting ticket sales.

4. Guest lists & data management
This leads to the RSVP process and gathering numbers for the sitting arrangements. This is important for the team to be organised such as making a schedule and beginning to order any products needed.

5. Promotion, publicity & printed collateral
 This stage that includes reaching out to audiences via printed posters, fliers, newspaper/TV advertisements and posting on social media. It's important that we promote our event to get positive attention and sell more tickets.

6. Event Execution
 This stage is important because you get the chance  ensure all your bases are covered and that prepare for any on-coming issues in the final days before the event.

7. Event Reconciliation
After you have executed all your goals and the event has passed. This includes debrief meeting, going over the budget and event results. It's important you communicate with your team leader, clients and members of the press.




Sources: 

http://www.kmelanie.com/p/the-7-stages-of-highly-effective-event.html

http://blog.eventish.com/2011/08/30/event-management-a-step-by-step-guide/

 http://www.stroke.org/site/DocServer/howtoplananevent.pdf?docID=2921

Access Information on Events (Unit 1): Sources of Information

Source current event industry information and use this in day-to-day activities to maximise effective performance.
 List 5 different sources of information where you can find current event industry information. Briefly discuss why you have selected those particular 5 sources.


1. Books/Magazines

Published sources of information such as books and magazines are useful for many reasons. Books may have more reliable information then say the internet and the resources has been checked before published. While magazines are always keeping up with the latest trends and usually covering the latest gossip related to events. Hence, why magazines/books are a physical resource they you can carry around while on the job and use for inspiration.

2. Internet (Websites/Blogs)

The internet can be access almost anywhere these days and there are some brilliant blogs just dedicated events management shared with the public by successful event businesses. There is also general websites that inform you of terms, ethics, laws and the latest industry trends. The internet is overall a great resource of information as it is constantly getting new details on the industry via the news, social media platforms, bloggers and from events management gurus themselves.

3. Event courses/seminars

Events courses and seminars are designed to cover the desired topics to help anyone interested in Events management. The courses explains to the students what it takes to work in the industry including being organised, creative, research and having great attention to detail. Therefore, events courses help individuals practically prepare for working in the industry and provide the information they need.

4. Work Colleagues

One of the great things about working in events management is the people and that includes your work colleagues. Think about it-those who have plenty of experience and knowledge of industry can share it. They can also assist with pointing out any flaws in your plan because criticism can help us improve.

5. Personal Observations

Sometimes the best resource is yourself. Take a step back and observe events you attend. Then take some pointers from what others have done. For example, how food is served, tickets distribution or table organisation.